Case Studies/Mosman Municipal Council - Revision history

CCID-jane at 20:56, 10 September 2010

2010-09-10T20:56:27Z

← Older revision		Revision as of 20:56, 10 September 2010
Line 1:		Line 1:
	{{Case Study		{{Case Study
			\|importance=Medium
			\|quality=B-Class
	\|Description=Mosman Municipal Council, the local government administration for the northern shores of Sydney Harbour, utilise Creative Commons and social networking as part of their Community Engagement Strategy.		\|Description=Mosman Municipal Council, the local government administration for the northern shores of Sydney Harbour, utilise Creative Commons and social networking as part of their Community Engagement Strategy.
	\|Quote=Make information resources, wherever possible, available under an open content licence, specifically a Creative Commons Australia licence, to promote the use and dissemination of Council’s materials while retaining Council’s rights of authorship.		\|Quote=Make information resources, wherever possible, available under an open content licence, specifically a Creative Commons Australia licence, to promote the use and dissemination of Council’s materials while retaining Council’s rights of authorship.
Line 10:		Line 12:
	\|User_Status=Creator		\|User_Status=Creator
	\|Tag=Mosman Municipal Council, government, community engagement, social networking,		\|Tag=Mosman Municipal Council, government, community engagement, social networking,
	\|~~License short name~~=CC BY-NC-ND		\|License_short_name=CC BY-NC-ND
	\|License=http://creativecommons.org/licenses/by-nc-nd/2.5/au		\|License=http://creativecommons.org/licenses/by-nc-nd/2.5/au
	\|Format=Image, Text, InteractiveResource, Other		\|Format=Image, Text, InteractiveResource, Other

CCID-jane: /* Overview */

2010-09-10T20:53:47Z

Overview

← Older revision		Revision as of 20:53, 10 September 2010
Line 16:		Line 16:
	}}		}}
	== Overview ==		== Overview ==
	[http://www.mosman.nsw.gov.au Mosman Municipal Council] is the local government authority for the northern shores of Sydney Harbour in Sydney, New South Wales, Australia. On 7 April 2009 the Council adopted its new [http://mosmanroundtable.net/ces Community Engagement Strategy] with an intention to "[http://mosmanroundtable.net/ces/strategy/inform inform]", "[http://mosmanroundtable.net/ces/strategy/consult consult]", "[http://mosmanroundtable.net/ces/strategy/involve involve]" their residence. The Strategies stated agenda is:		[http://www.mosman.nsw.gov.au Mosman Municipal Council] is the local government authority for the northern shores of Sydney Harbour in Sydney, New South Wales, Australia. On 7 April 2009 the Council adopted its new [http://mosmanroundtable.net/ces Community Engagement Strategy] with an intention to "[http://mosmanroundtable.net/ces/strategy/inform inform]", "[http://mosmanroundtable.net/ces/strategy/consult consult]", and "[http://mosmanroundtable.net/ces/strategy/involve involve]" their residence. The Strategies stated agenda is:

	:'... to achieve a broader range of views to assist Council in planning services better to meet community needs and aspirations and to provide residents greater opportunities to contribute to and influence outcomes which directly affect their lives.'		:'... to achieve a broader range of views to assist Council in planning services better to meet community needs and aspirations and to provide residents greater opportunities to contribute to and influence outcomes which directly affect their lives.'

	The Council has committed to providing open data ~~and~~ utilising social media and networking and licensing under Creative Commons licences to help them deliver on this Strategy.		The Council has committed to providing open data, utilising social media and networking, and licensing under Creative Commons licences to help them deliver on this Strategy.

	True to their word, the Council engages with a number of social networking and social media spaces to help them deliver on their Strategy. For starters, they provide RSS feeds for key parts of the Council's website. The Council itself has a [http://twitter.com/mosmancouncil Twitter account], [http://www.youtube.com/user/mosmancouncil YouTube account] and numerous blogs and pages with associated RSS feeds and it filters these through its [http://friendfeed.com/mosmancouncil FriendFeed account].		True to their word, the Council engages with a number of social networking and social media spaces to help them deliver on their Strategy. For starters, they provide RSS feeds for key parts of the Council's website. The Council itself has a [http://twitter.com/mosmancouncil Twitter account], [http://www.youtube.com/user/mosmancouncil YouTube account] and numerous blogs and pages with associated RSS feeds and it filters these through its [http://friendfeed.com/mosmancouncil FriendFeed account].

Elliottbledsoe: /* Motivations */

2009-07-21T04:29:44Z

Motivations

← Older revision		Revision as of 04:29, 21 July 2009
Line 46:		Line 46:
	<li>Releasing Council materials, where possible, under a Creative Commons licence "to promote the use and dissemination of Council’s materials while retaining Council’s rights of authorship";</li>		<li>Releasing Council materials, where possible, under a Creative Commons licence "to promote the use and dissemination of Council’s materials while retaining Council’s rights of authorship";</li>
	<li>Releasing Council materials, where possible, in [http://en.wikipedia.org/wiki/Open_format open formats] and as [http://en.wikipedia.org/wiki/Open_Data open data]; and</li>		<li>Releasing Council materials, where possible, in [http://en.wikipedia.org/wiki/Open_format open formats] and as [http://en.wikipedia.org/wiki/Open_Data open data]; and</li>
	<li>Building of an [http://en.wikipedia.org/wiki/Application_programming_interface application programming interface] (API) to that information.~~</a>~~		<li>Building of an [http://en.wikipedia.org/wiki/Application_programming_interface application programming interface] (API) to that information.
	</ul>		</ul>

	To support these commitments, the Strategy also outlines intentions to train local Councillors to encourage their use of the internet in their official capacity. They also aim to support and mentor community members who are active online or who wish to be and to provide training and support for less digitally-engaged citizens (using their social media champions to [http://refdesk.mosmanlibraryblogs.com/article/98/introducing-social-media-mob-mosman provide peer-led training]). Likewise, senior staff, managers and key professional officers will be kept abreast of the outcomes of online community engagement strategies.		To support these commitments, the Strategy also outlines intentions to train local Councillors to encourage their use of the internet in their official capacity. They also aim to support and mentor community members who are active online or who wish to be and to provide training and support for less digitally-engaged citizens (using their social media champions to [http://refdesk.mosmanlibraryblogs.com/article/98/introducing-social-media-mob-mosman provide peer-led training]). Likewise, senior staff, managers and key professional officers will be kept abreast of the outcomes of online community engagement strategies.

Elliottbledsoe: /* Motivations */

2009-07-21T04:28:36Z

Motivations

← Older revision		Revision as of 04:28, 21 July 2009
Line 39:		Line 39:


	Part 3 of the Strategy, 'Involve', sums up the Council's motivations for engaging with Web 2.0 and Creative Commons:		Although they are certainly not abandoning more traditional and/or 'real-world' techniques for engaging citizens, they strategy demonstrates a strive to be best-practice in their use of new technologies. Part 3 of the Strategy, 'Involve', sums up the Council's motivations for engaging with Web 2.0 and Creative Commons. Some key priorities in the strategy include:
			<ul>
			<li>Use of blogs, wikis and other social network and social media platforms "where two-way communication between Council and the community is encouraged and nurtured";</li>
			<li>Developing appropriate guidelines for the use of these technologies by the Council "to ensure on-line discussions are appropriate, intelligent and lawful";</li>
			<li>Encourage community contribution of local knowledge to collaborative spaces including [http://www.wikipedia.org Wikipedia] and [http://openstreetmap.org OpenStreetMap];</li>
			<li>Releasing Council materials, where possible, under a Creative Commons licence "to promote the use and dissemination of Council’s materials while retaining Council’s rights of authorship";</li>
			<li>Releasing Council materials, where possible, in [http://en.wikipedia.org/wiki/Open_format open formats] and as [http://en.wikipedia.org/wiki/Open_Data open data]; and</li>
			<li>Building of an [http://en.wikipedia.org/wiki/Application_programming_interface application programming interface] (API) to that information.</a>
			</ul>

	~~:Make more~~ use of ~~on-line spaces – such as blogs and forums – where two-way communication between Council and~~ the ~~community is encouraged and nurtured~~.		To support these commitments, the Strategy also outlines intentions to train local Councillors to encourage their use of the internet in their official capacity. They also aim to support and mentor community members who are active online or who wish to be and to provide training and support for less digitally-engaged citizens (using their social media champions to [http://refdesk.mosmanlibraryblogs.com/article/98/introducing-social-media-mob-mosman provide peer-led training]). Likewise, senior staff, managers and key professional officers will be kept abreast of the outcomes of online community engagement strategies.

	~~:Formalise moderation guidelines and terms of use (community guidelines)~~ to ~~ensure on-line discussions are appropriate, intelligent and lawful.~~

	~~:Acknowledge~~ and mentor ~~those~~ community members who are active ~~participants on-line~~ or who wish to be.

	~~:Hold workshops~~ for ~~Councillors to encourage~~ their ~~use of blogs and other~~ social media to ~~communicate and converse with the community~~.

	~~:Hold~~ social media ~~workshops at Mosman Library to promote Council’s on~~-~~line engagement and give practical support for community participation.~~

	~~:Hold a regular brainstorming session along the lines of IBM’s Innovation Jam or the Guardian’s Hack Day to generate ideas and foster creative thinking.~~

	:Make information resources, wherever possible, available under an open content licence, specifically a Creative Commons Australia licence, to promote the use and dissemination of Council’s materials while retaining Council’s rights of authorship.

	~~:Continue collaborative projects on~~-~~line that allow the community to document and share its local knowledge while also participating in other collaborative spaces, such as Wikipedia and OpenStreetMap (an open data map repository~~).

	:Ensure that priority is given to open data formats to allow cost-effective and efficient use of that information by other Council systems as well as external applications and users. When commissioning or upgrading data systems and services, ~~Council should prioritise the building of an application programming interface (API) to that information.~~

	~~:Keep relevant~~ senior staff, managers and key professional officers ~~informed~~ of ~~on-line discussions and report to Council as appropriate~~.'

Elliottbledsoe: /* Overview */

2009-07-21T03:51:18Z

Overview

← Older revision		Revision as of 03:51, 21 July 2009
Line 27:		Line 27:

	Another key part of their delivery on their Strategy going forward will be to run events at the Library around the internet and social media called [http://refdesk.mosmanlibraryblogs.com/article/98/introducing-social-media-mob-mosman Social Media Mob – Mosman] (they're even using a hashtag for it! [http://search.twitter.com/search?q=%23smmm #smmm]). This is modeled on the [http://www.paradisecircus.com/social-media-surgeries Social Media Surgeries] events held in Birmingham in the United Kingdom (which have spun off a number of other [http://podnosh.com/blog/2009/05/31/birmingham-social-media-surgeries-taking-stock localised events]).		Another key part of their delivery on their Strategy going forward will be to run events at the Library around the internet and social media called [http://refdesk.mosmanlibraryblogs.com/article/98/introducing-social-media-mob-mosman Social Media Mob – Mosman] (they're even using a hashtag for it! [http://search.twitter.com/search?q=%23smmm #smmm]). This is modeled on the [http://www.paradisecircus.com/social-media-surgeries Social Media Surgeries] events held in Birmingham in the United Kingdom (which have spun off a number of other [http://podnosh.com/blog/2009/05/31/birmingham-social-media-surgeries-taking-stock localised events]).

			The Council also identifies the need to use open formats and open licences (in particular Creative Commons) to "to promote the use and dissemination of Council’s materials while retaining Council’s rights of authorship." In tandem, the Council prioritises "open data formats to allow cost-effective and efficient use of that information by other Council systems as well as external applications and users."

	Using these techniques, the Council hopes to achieve its commitment to [http://mosmanroundtable.net/ces/strategy/benefits transparency and accountability].		Using these techniques, the Council hopes to achieve its commitment to [http://mosmanroundtable.net/ces/strategy/benefits transparency and accountability].

Elliottbledsoe: /* Overview */

2009-07-21T03:38:09Z

Overview

← Older revision		Revision as of 03:38, 21 July 2009
Line 16:		Line 16:
	}}		}}
	== Overview ==		== Overview ==
	[http://www.mosman.nsw.gov.au Mosman Municipal Council] is the local government ~~administration~~ for the northern shores of Sydney Harbour in Sydney, New South Wales, Australia. On 7 April 2009 the Council adopted its new [http://mosmanroundtable.net/ces Community Engagement Strategy] with an intention to "[http://mosmanroundtable.net/ces/strategy/inform inform]", "[http://mosmanroundtable.net/ces/strategy/consult consult]", "[http://mosmanroundtable.net/ces/strategy/involve involve]" their residence. The Strategies stated agenda is:		[http://www.mosman.nsw.gov.au Mosman Municipal Council] is the local government authority for the northern shores of Sydney Harbour in Sydney, New South Wales, Australia. On 7 April 2009 the Council adopted its new [http://mosmanroundtable.net/ces Community Engagement Strategy] with an intention to "[http://mosmanroundtable.net/ces/strategy/inform inform]", "[http://mosmanroundtable.net/ces/strategy/consult consult]", "[http://mosmanroundtable.net/ces/strategy/involve involve]" their residence. The Strategies stated agenda is:

	:'... to achieve a broader range of views to assist Council in planning services better to meet community needs and aspirations and to provide residents greater opportunities to contribute to and influence outcomes which directly affect their lives.'		:'... to achieve a broader range of views to assist Council in planning services better to meet community needs and aspirations and to provide residents greater opportunities to contribute to and influence outcomes which directly affect their lives.'

Elliottbledsoe at 03:24, 21 July 2009

2009-07-21T03:24:07Z

← Older revision		Revision as of 03:24, 21 July 2009
Line 4:		Line 4:
	\|Quote_Attribution=[http://www.mosman.nsw.gov.au Mosman Municipal Council] [http://mosmanroundtable.net/ces Community Engagement Strategy]		\|Quote_Attribution=[http://www.mosman.nsw.gov.au Mosman Municipal Council] [http://mosmanroundtable.net/ces Community Engagement Strategy]
	\|Image_Header=http://wiki.creativecommons.org/images/thumb/9/94/3235964896_a6008925bb_b.jpg/800px-3235964896_a6008925bb_b.jpg		\|Image_Header=http://wiki.creativecommons.org/images/thumb/9/94/3235964896_a6008925bb_b.jpg/800px-3235964896_a6008925bb_b.jpg
	\|Image_attribution=[http://www.flickr.com/photos/mosmanlibrary/3235964896 Mosman Readers] by [http://www.flickr.com/~~photos~~/mosmanlibrary~~/3235964896~~ Mosman Library]		\|Image_attribution=[http://www.flickr.com/photos/mosmanlibrary/3235964896 Mosman Readers] by [http://www.flickr.com/profile/mosmanlibrary Mosman Library]
	\|Image_license=http://creativecommons.org/licenses/by-nc-nd/2.0		\|Image_license=http://creativecommons.org/licenses/by-nc-nd/2.0
	\|Mainurl=http://mosmanroundtable.net/ces		\|Mainurl=http://mosmanroundtable.net/ces

Elliottbledsoe: /* Motivations */

2009-07-21T01:58:56Z

Motivations

← Older revision		Revision as of 01:58, 21 July 2009
Line 41:		Line 41:
	:Make more use of on-line spaces – such as blogs and forums – where two-way communication between Council and the community is encouraged and nurtured.		:Make more use of on-line spaces – such as blogs and forums – where two-way communication between Council and the community is encouraged and nurtured.

			:Formalise moderation guidelines and terms of use (community guidelines) to ensure on-line discussions are appropriate, intelligent and lawful.

	~~:Formalise moderation guidelines and terms of use (community guidelines) to ensure on-line discussions are appropriate, intelligent and lawful.~~
	:
	:Acknowledge and mentor those community members who are active participants on-line or who wish to be.		:Acknowledge and mentor those community members who are active participants on-line or who wish to be.
	:
	:Hold workshops for Councillors to encourage their use of blogs and other social media to communicate and converse with the community.		:Hold workshops for Councillors to encourage their use of blogs and other social media to communicate and converse with the community.
	:
	:Hold social media workshops at Mosman Library to promote Council’s on-line engagement and give practical support for community participation.		:Hold social media workshops at Mosman Library to promote Council’s on-line engagement and give practical support for community participation.
	:
	:Hold a regular brainstorming session along the lines of IBM’s Innovation Jam or the Guardian’s Hack Day to generate ideas and foster creative thinking.		:Hold a regular brainstorming session along the lines of IBM’s Innovation Jam or the Guardian’s Hack Day to generate ideas and foster creative thinking.
	:
	:Make information resources, wherever possible, available under an open content licence, specifically a Creative Commons Australia licence, to promote the use and dissemination of Council’s materials while retaining Council’s rights of authorship.		:Make information resources, wherever possible, available under an open content licence, specifically a Creative Commons Australia licence, to promote the use and dissemination of Council’s materials while retaining Council’s rights of authorship.
	:
	:Continue collaborative projects on-line that allow the community to document and share its local knowledge while also participating in other collaborative spaces, such as Wikipedia and OpenStreetMap (an open data map repository).		:Continue collaborative projects on-line that allow the community to document and share its local knowledge while also participating in other collaborative spaces, such as Wikipedia and OpenStreetMap (an open data map repository).
	:
	:Ensure that priority is given to open data formats to allow cost-effective and efficient use of that information by other Council systems as well as external applications and users. When commissioning or upgrading data systems and services, Council should prioritise the building of an application programming interface (API) to that information.		:Ensure that priority is given to open data formats to allow cost-effective and efficient use of that information by other Council systems as well as external applications and users. When commissioning or upgrading data systems and services, Council should prioritise the building of an application programming interface (API) to that information.
	:
	:Keep relevant senior staff, managers and key professional officers informed of on-line discussions and report to Council as appropriate.'		:Keep relevant senior staff, managers and key professional officers informed of on-line discussions and report to Council as appropriate.'

Elliottbledsoe: /* Motivations */

2009-07-21T01:58:24Z

Motivations

← Older revision		Revision as of 01:58, 21 July 2009
Line 40:		Line 40:

	:Make more use of on-line spaces – such as blogs and forums – where two-way communication between Council and the community is encouraged and nurtured.		:Make more use of on-line spaces – such as blogs and forums – where two-way communication between Council and the community is encouraged and nurtured.
	:
	:
	:Formalise moderation guidelines and terms of use (community guidelines) to ensure on-line discussions are appropriate, intelligent and lawful.		:Formalise moderation guidelines and terms of use (community guidelines) to ensure on-line discussions are appropriate, intelligent and lawful.
	:		:

Elliottbledsoe: /* Overview */

2009-07-21T01:57:51Z

Overview

← Older revision		Revision as of 01:57, 21 July 2009
Line 26:		Line 26:
	[http://www.mosman.nsw.gov.au/library The Mosman Library] also has a [http://www.flickr.com/photos/mosmanlibrary Flickr account], a [http://refdesk.mosmanlibraryblogs.com blog] (as well as a [http://teens.mosmanlibraryblogs.com blog] specifically for young people) and it posts [http://www.mosman.nsw.gov.au/library/webcasts videos] of Library events on [http://vimeo.com/mosmanlibrary Vimeo]. It even runs it's [http://www.mosmanreaders.net Mosman Reader] program through Ning.		[http://www.mosman.nsw.gov.au/library The Mosman Library] also has a [http://www.flickr.com/photos/mosmanlibrary Flickr account], a [http://refdesk.mosmanlibraryblogs.com blog] (as well as a [http://teens.mosmanlibraryblogs.com blog] specifically for young people) and it posts [http://www.mosman.nsw.gov.au/library/webcasts videos] of Library events on [http://vimeo.com/mosmanlibrary Vimeo]. It even runs it's [http://www.mosmanreaders.net Mosman Reader] program through Ning.

	Another key part of their delivery on their Strategy going forward will be to run events at the Library around the internet and social media called [http://refdesk.mosmanlibraryblogs.com/article/98/introducing-social-media-mob-mosman Social Media Mob – Mosman] (they're even using a hashtag for it! [http://search.twitter.com/search?q=%23smmm "#smmm"]). This is modeled on the [http://www.paradisecircus.com/social-media-surgeries Social Media Surgeries] events held in Birmingham in the United Kingdom (which have spun off a number of other [http://podnosh.com/blog/2009/05/31/birmingham-social-media-surgeries-taking-stock localised events]).		Another key part of their delivery on their Strategy going forward will be to run events at the Library around the internet and social media called [http://refdesk.mosmanlibraryblogs.com/article/98/introducing-social-media-mob-mosman Social Media Mob – Mosman] (they're even using a hashtag for it! [http://search.twitter.com/search?q=%23smmm #smmm]). This is modeled on the [http://www.paradisecircus.com/social-media-surgeries Social Media Surgeries] events held in Birmingham in the United Kingdom (which have spun off a number of other [http://podnosh.com/blog/2009/05/31/birmingham-social-media-surgeries-taking-stock localised events]).

	Using these techniques, the Council hopes to achieve its commitment to [http://mosmanroundtable.net/ces/strategy/benefits transparency and accountability].		Using these techniques, the Council hopes to achieve its commitment to [http://mosmanroundtable.net/ces/strategy/benefits transparency and accountability].